Download general terms and conditions


1.  Prices
The prices metioned on our website are VAT-inclusive prices (value added tax) but shipping costs are excluded.

2.  Orders
When you have placed an order on our website, you will receive an E-mail for affirmation. In this order you will see the product prices with VAT (value added tax) prices included and with shipping costs included as well. You agree with the fact that we send a digital invoice.

3.  Payments
You can complete payment by using PAYPAL, SOFORT, BANCONTACT, MASTERCARD or iDEAL. With this method of payment you can complete payment in a safe and direct way through the specific security measures of your own bank.

4.  Supply
It is possible that a product is not in our storage and that this has not been mentioned on our website. We will let you know as soon as possible if this occurs and if it is possible we will also order the product from our suppliers as fast as we can.  

5.  Shipment
All of our shipments are send to you through PostNL. The Ibiza hair ties will be send to you by standard mail and will arive in your mailbox. The bigger products will be send to you in a package.

6. Delivery
At Love Ibiza we strive to send the orders within 2 days after receiving payment. If we are not able to honor this promise for any specific reason, then we will let you know this as soon as possible by E-mail. Love Ibiza is not responsible nor accountable for products which were damaged or lost by PostNL. Sale items can not be returned.

7.  Returning products
When you are not satisfied with the products you ordered and you wish to return them, then you can contact us by sending an E-mail to We ask you to state your order number and the reason why you return your product/products. Items bought in sale cannot be returned. The products need to be undamaged at all times and have to be returned in our original packing within 14 days after purchasement. The shipping costs are paid by the customer when you return our products.

8.  Privacy
The personal data of our clients will exclusively be used to conclude the orders and to communicate with our clients. The data will never be provided to or available to third parties.

9.  Copyrights
All rights are reserved. Love Ibiza is a registrated Trademark.It is not allowed to copy, save or spread anything from our website without a written permission of Love Ibiza.

Love Ibiza is part of the Estudio holding company and is registered under the commercial register in The Hague, under the following

Chambre of Commerce number: 27252104.
VAT NR. : NL002042729B19
ING bankaccount NR: NL96INGB0006554716
Contact :
Love Ibiza HQ
Oude Middenweg 231-w
2491 AG  Den Haag

Love Ibiza spends the utmost care on the reliability and topicality of the data on our website.

10.  Amendments General Terms & Conditions
Love Ibiza beholds the right to, if necessary, make amendments to our general terms & conditions.